June 4, 2025
June 4, 2025
The Research, Development and Innovation Council
The Research, Development and Innovation Council
The Research, Development and Innovation Council
The Research, Development and Innovation Council (RVVI) advises the Czech Government on national science and research policy.
The Research, Development and Innovation Council (RVVI) advises the Czech Government on national science and research policy.
The Research, Development and Innovation Council (RVVI) advises the Czech Government on national science and research policy.
Year
2025
Client
RVVI (Czech Government)
Category
UX audit
UX audit
Product Duration
2 weeks
The challenge
The challenge
The challenge
RVVI was preparing for a new national portal, but existing designs failed to meet mandatory government standards. The problems were serious: Low-contrast icons meant the site broke WCAG accessibility rules, and there was zero mobile interface, which is critical since most users browse on their phones.
This forced the government to issue a false accessibility statement. The goal was to audit all errors and deliver a working prototype that met all necessary rules, including the upcoming European Accessibility Act (EAA) deadline.
RVVI was preparing for a new national portal, but existing designs failed to meet mandatory government standards. The problems were serious: Low-contrast icons meant the site broke WCAG accessibility rules, and there was zero mobile interface, which is critical since most users browse on their phones.
This forced the government to issue a false accessibility statement. The goal was to audit all errors and deliver a working prototype that met all necessary rules, including the upcoming European Accessibility Act (EAA) deadline.
RVVI was preparing for a new national portal, but existing designs failed to meet mandatory government standards. The problems were serious: Low-contrast icons meant the site broke WCAG accessibility rules, and there was zero mobile interface, which is critical since most users browse on their phones.
This forced the government to issue a false accessibility statement. The goal was to audit all errors and deliver a working prototype that met all necessary rules, including the upcoming European Accessibility Act (EAA) deadline.
Outcome
Outcome
Outcome
The single-page prototype immediately resolved the critical compliance risks and established the approved template for the new national portal, accelerating the entire government digitalization timeline.
Key Stages
Compliance Audit and Error Mapping
Phase 1
I conducted a comprehensive UX and compliance audit against WCAG 2.2 and other standards. This process identified specific, actionable failures that required immediate correction. These errors included: WCAG Violation (icons failed the 3:1 contrast rule); Critical Failure (a complete lack of a mobile interface); Content Errors (excessive use of hard block-justified text, reducing readability; images and captions merging); and Usability Gaps (search lacked autosuggest, buttons were too small, and the English version showed different content).
Compliance Audit and Error Mapping
Phase 1
I conducted a comprehensive UX and compliance audit against WCAG 2.2 and other standards. This process identified specific, actionable failures that required immediate correction. These errors included: WCAG Violation (icons failed the 3:1 contrast rule); Critical Failure (a complete lack of a mobile interface); Content Errors (excessive use of hard block-justified text, reducing readability; images and captions merging); and Usability Gaps (search lacked autosuggest, buttons were too small, and the English version showed different content).
Compliance Audit and Error Mapping
Phase 1
I conducted a comprehensive UX and compliance audit against WCAG 2.2 and other standards. This process identified specific, actionable failures that required immediate correction. These errors included: WCAG Violation (icons failed the 3:1 contrast rule); Critical Failure (a complete lack of a mobile interface); Content Errors (excessive use of hard block-justified text, reducing readability; images and captions merging); and Usability Gaps (search lacked autosuggest, buttons were too small, and the English version showed different content).
Information Architecture & Prototype
Phase 2
The core solution was designing a single-page web prototype. This structure enforced content prioritization. We rebuilt the information structure to present complex legislative topics in a compliant, sequential flow.
Information Architecture & Prototype
Phase 2
The core solution was designing a single-page web prototype. This structure enforced content prioritization. We rebuilt the information structure to present complex legislative topics in a compliant, sequential flow.
Information Architecture & Prototype
Phase 2
The core solution was designing a single-page web prototype. This structure enforced content prioritization. We rebuilt the information structure to present complex legislative topics in a compliant, sequential flow.
Verification and Adjustments
Phase 3
We used a Figma prototype for quick verification cycles. Feedback was integrated across three short sprints, resulting in 15 specific design adjustments. This ensured the final layout was verified against all technical and usability standards
Verification and Adjustments
Phase 3
We used a Figma prototype for quick verification cycles. Feedback was integrated across three short sprints, resulting in 15 specific design adjustments. This ensured the final layout was verified against all technical and usability standards
Verification and Adjustments
Phase 3
We used a Figma prototype for quick verification cycles. Feedback was integrated across three short sprints, resulting in 15 specific design adjustments. This ensured the final layout was verified against all technical and usability standards
Final Proposal
Final Proposal
Final Proposal
The final prototype established a new, high-standard information structure. It successfully transitioned complex regulatory subject matter into a clear, accessible, and fully compliant digital format, ready for immediate implementation.
The final prototype established a new, high-standard information structure. It successfully transitioned complex regulatory subject matter into a clear, accessible, and fully compliant digital format, ready for immediate implementation.
The final prototype established a new, high-standard information structure. It successfully transitioned complex regulatory subject matter into a clear, accessible, and fully compliant digital format, ready for immediate implementation.
Impact
Impact
Impact
The team quickly accepted the prototype because it solved the compliance problems. Since the template was clear and verified, it immediately bypassed the need for long arguments about structure and government rules. This prototype became a verified key document, a ready-to-use blueprint, that RVVI secured for the actual future portal implementation.
The team quickly accepted the prototype because it solved the compliance problems. Since the template was clear and verified, it immediately bypassed the need for long arguments about structure and government rules. This prototype became a verified key document, a ready-to-use blueprint, that RVVI secured for the actual future portal implementation.
The team quickly accepted the prototype because it solved the compliance problems. Since the template was clear and verified, it immediately bypassed the need for long arguments about structure and government rules. This prototype became a verified key document, a ready-to-use blueprint, that RVVI secured for the actual future portal implementation.
Fixed Non-Compliance
The prototype became the approved template for the national portal’s pilot version, fixing all the issues found in the original plans.
Fixed Non-Compliance
The prototype became the approved template for the national portal’s pilot version, fixing all the issues found in the original plans.
Fixed Non-Compliance
The prototype became the approved template for the national portal’s pilot version, fixing all the issues found in the original plans.
Standardized Structure
Other government departments started using our new, compliant structure as a guide for their own projects.
Standardized Structure
Other government departments started using our new, compliant structure as a guide for their own projects.
Standardized Structure
Other government departments started using our new, compliant structure as a guide for their own projects.
Accelerated Review
The approved template sped up the government review process and advanced the overall digitalization timeline.
Accelerated Review
The approved template sped up the government review process and advanced the overall digitalization timeline.
Accelerated Review
The approved template sped up the government review process and advanced the overall digitalization timeline.
More Works More Works
